Thank you for choosing to visit The Light. We hope that you had a great time at the centre and look forward to welcoming you again shortly.

In order to maintain high levels of customer service your feedback is extremely valuable to us and we would greatly appreciate a few minutes of your time to complete the customer satisfaction questionnaire below.

Date of your visit:

How would you rate The Light on? (Please tick 1=poor 5=excellent)

Cleanliness and tidiness 12345
Level of security present 12345
Signage and customer information 12345
A safe place to leave your car 12345
A place to have fun and relax 12345
Customer service/facilities 12345
Variety of places to eat/drink 12345
Mix of well known shops 12345
Competitive parking charges 12345

What was your reason for your visit to The Light today? (Please tick all that apply). Shopping
Eat/drink
Go to the cinema/book tickets
Visit the gym
Stay at the hotel
Meet friends/family
Other (please state)

How often do you visit The Light? At least weekly or more
At least monthly
At least 3-4 times a year
First visit
Did you park in The Light’s car park? Yes
No
Are you a member of The Light’s Elite Club? Yes
No
Age: 16-24
25-44
45-54
55+
Gender: Male
Female
Where do you live?:

Professional Status: Work (full-time)
Work (part-time)
Student
Retired
Homemaker
Please use this space if you would like to make any other comment about your experience at The Light
If you would like us to respond to your comments please tick here
Name:
Tel:
E-mail:

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